Start Outlook cached mode global address list not updating

Outlook cached mode global address list not updating

Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies.

In this dialog box, you can specify either No Details or Full Details.

These settings affect the offline address book download.

I know that it takes 24 hours or more to update the address book while in cached mode, but it's been almost a week now.

In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!

When changes occur within the main Global Address Book (GAL) on the Exchange server, computers running Outlook 2007, 2010, and 2013 may not automatically receive the updates.

If this is happening, then you may notice missing, non-existent and/or incorrect entries.

Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2007, Outlook 2010, and Outlook 2013).